{block name="rtheader"}
{trans("ID:")} {if $queuedata.order == "ticketid"}{/if} / {trans("Priority:")} {if $queuedata.order == "priority"}{/if}
{trans("Create time:")}{if $queuedata.order == "createtime"}{/if} {trans("Subject:")} {if $queuedata.order == "subject"}{/if}{$queuedata[ticket].subject|escape|truncate:"60":"..."|default:" "}
{trans("Submitter:")} {if $queuedata.order == "requestor"}{/if} {if count($queuedata.id)!=1}{trans("Queue:")}{if $queuedata.order == "queue"}{/if}{/if}
{trans("Location:")}{if $queuedata.order == "location"}{/if} {trans("Owner:")}{if $queuedata.order == "owner"}{/if}
{trans("Modified:")} {if $queuedata.order == "lastmodified"}{/if} {trans("Events:")} {/block}