Course
Syllabus and Relevant Information
ENC 3250
syllabus, background information form, instructions, and announcements:
download these and other course documents from Canvas for Summer C, 2019.
IMPORTANT:
Send background information / enrollment verification by midnight May 18,
2019 at latest; if not received by then, you will be reported to the
registrar as “missing” and dropped from the class roster. Blank form for this
document is available in Canvas FILES for this course (3250_Summer-C-19_Bkgrnd.docx).
EXCEPT FOR ASSIGNMENT 4, SEND
ALL MESSAGES AND SUBMISSIONS
VIA EMAIL DIRECTLY TO TR@SAR.USF.EDU, NOT VIA CANVAS
REVISION INSTRUCTIONS (optional
for Assignments 1, 2, and 3) - See Canvas files (REVISION_INSTRUCTIONS_Summer2019.docx).
Defining "Writing Errors" in This Course
REQUIRED
READING:
Daily entries in WRITING TIPS from May 13 until July 20, 2019, available free
in this archive
(selected questions on final exam may be derived from these tips)
About.com on
Grammar, Composition, and Related Topics
Course Textbooks (recommended but not
required)
Business Writing: What Works, What Won't, Third
Edition, by Wilma Davidson. St. Martin's Griffin, Resource Book. 2015. ISBN
0312109482, $16.95 list. (available from Amazon.com)
A Rhetorical
Approach to Workplace Writing Practices, 2nd ed. Edited by Cassandra
Branham. © University of South Florida, 2015. (Free PDF download)
Effective Business Writing (A Guide For Those who Write
On the Job), 2nd Edition Revised And Updated, by Maryann V. Piotrowski.
Harper Collins, 1996. ISBN: 0062733818, $12.99 list ($4.24 as used book on Amazon.com).
Harper Dictionary of Contemporary Usage, by William
and Mary Morris. Harper Collins, 1988 (reprint of original 1975 publication).
ISBN 006181606X or 978-0061816062. Hardbound, about $12.00 at Amazon.com.
Why Business People Speak Like Idiots: A Bullfighter's
Guide, by Brian Fugere, Chelsea Hardaway, and Jon Warshawsky. Free Press,
2005. ISBN 0743269098. Hardbound, about $15.00 at Amazon.com.
The Dictionary of Corporate Bulls**t: An A to Z Lexicon
of Empty, Enraging, and Just Plain Stupid Office Talk, by Lois Beckwith.
Broadway, 2006. ISBN 0767920740. Paperback, about $10.00 at Amazon.com.
Schedule of ENC 3250 Assignments - see “Syllabus” on Canvas
See assignment instructions
in Canvas Files. Grading is usually completed within one week of the
submission date. See syllabus for information on optional detailed markup and
revision. Schedule is subject to change because of circumstances beyond
instructor's control. Semester dates are as follows:
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Mon Aug 26: first day of classes
Mon Sep 2: Labor Day holiday
Sat Nov 2: Last day to drop without academic
penalty
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Mon Nov 11: Veteran’s Day
Thu-Fri, Nov 28-29: Thanksgiving holiday
Fri, Dec 6: Last day of classes
Sat-Fri, Dec 7-12: Final exam week
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Course Content and
Lectures
Lectures will be available for downloading
from the FILES section on Canvas. Each lecture consists of a brief spoken
audio recording embedded within a set of PowerPoint slides. It is important
to hear the audio and read the slides on your computer. You should save all lecture files in the same folder in
which you keep your written assignments and emails related to the course.
Also, back-up this folder regularly onto external media such as a CD-ROM, USB
flash drive, or online archive. This folder will contain the core of what you
are paying for and learning in this course. Treat it accordingly.
IMPORTANT: Listen to and take notes on lectures as
they are posted -- they provide essential information needed to perform
assignments successfully. If you are unable to download a lecture, contact the
instructor immediately. State the lecture audio codes noted in the audio
intro of each lecture at the end of written submissions as noted in the
weekly schedule. Failure to do so will result in penalty to your grade.
Except for the first lecture
posted before the beginning of the term, lectures will usually be
posted on Sundays or Mondays, but this schedule is subject to change because
of uncontrollable factors. You will be notified via Canvas announcement when
they are available. Please do not ask for a lecture to be posted in advance
-- they are custom-created every semester.
CONTACT ME AT ANY TIME: I welcome questions raised by the lectures
and other communications. Send your inquiries and comments to me via email
(tr [at] sar.usf.edu). If your message appears to be of general interest and
value to the class, I will send your original question and my response to all
students. If you wish to chat in person, via Skype or phone, please contact
me via email to arrange a time. My USFSM campus office is C-252, but we may
also be able to meet off campus. Students are welcome to exchange messages
with one another via the Canvas discussion forum (suggested but not
required). Do not use texting to communicate with me.
TAKE RESPONSIBILITY FOR YOUR OWN EDUCATION:
THINK AND ACT LIKE A PROFESSIONAL, NOT LIKE A STUDENT.
Software/Hardware Help
CANVAS AND USF TECHNOLOGY
Basic Tutorial for
Students in Use of Canvas Learning Management System
For help with Canvas, USF email, OASIS, or other USF technology
tools see http://it.usf.edu/, email (help@usf.edu), or call 866-974-1222.
USF student email (Gmail Apps): http://mail.usf.edu/
Canvas assistance at USFSM: http://usfsm.edu/e-learning-services/instructional-support/
General information on USF IT Services: http://it.usf.edu/services
How to Display Email Headers
Student
discount prices for MS Office products (also check USF Computer Store in Tampa)
GENERAL INFO ON TECHNOLOGY USE
IN THIS COURSE
How
to Create Long Horizontal Rule in MS Word (YouTube tutorial)
Beware of Your Spell
Checker -- It May Be Misleading You! (Jan 2012)
Download free Quicktime
player (for Windows)
Download free VLC Media
Player (alternative for lectures)
Free PowerPoint Viewer
(for lectures)
Word
2003/2004 (Univ. of Wisconsin tutorials)
Word
2007/2008 (Univ. of Wisconsin tutorials)
MS Office
2011/2012 (Univ. of Wisconsin tutorials)
Microsoft Office 2010 Online
Help (from Microsoft.com)
Word 2011 (Mac) Tutorial
Create a GANTT chart in Excel
(Windows)
Create a GANTT chart in
Excel (Macintosh)
Tutorial on GANTT chart in
Excel (YouTube video)
Microsoft PowerPoint Support
Center
PowerPoint FAQ
(very helpful)
Apple ... The Computer for the Rest of Us
How to Right-Size Graphics
in PowerPoint
How to Reduce File
Size of Picture in MS Office 2010 Products
How to Set Tabs in Word
How to Set Headers/Footers
in Word
Microsoft Support for
Macintosh (Mactopia)
What Is a "Carriage
Return"?
Convert any printable
document to PDF (free program)
ZAMZAR - free online file
conversion
Thoughtful Commentary
A
COLLEGE DEGREE FOR THE RIGHT REASONS?
Five Reasons to Skip College
(Forbes, April 2006)
Alternatives to
College Education (June 2010)
Is College Obsolete?
(July 2008)
Lessons I Didn't Learn in
College (Newsweek)
Six Steps for Learning Difficult Subjects Quickly
How to Get an "A"
(Prof. Jack Lynch, Rutgers University)
Reining in College Costs
(Businessweek, Dec 2009)
Financial Advice for
College Graduates (May 2010)
Graduates, Do Your Financial
Homework (May 2011)
Alternative Education
Via YouTube? (June 2010)
Info for
Non-Traditional Students
Challenging the
Assumptions About College Teaching (Chronicle of Higher Ed, Feb 2012)
Subprime College
Education? (George Will, Washington Post columnist, June 2012)
Student Financial
Concerns (Inside Higher Education, Nov 2012)
High Wages After High School --
Without a Bachelor's Degree (BLS, Summer 2012)
FACTS
AND OPINIONS
Some Thoughts About
Writing (by Thomas Sowell, posted June 2016)
Mistrust of Science (June 2016)
Five
Biggest Myths About Saving Money, According to a Millennial (Bloomberg
News, Nov 2015)
The Irresponsibility of
Anti-Scientific Group-Think (May 2015)
Can Journaling
Relieve Test-Taking Anxiety? (Oct 2012)
Stop Thinking Outside the Box!
(Nov 2011)
The Multi-Million-Dollar Impact of
Business Communication
Did
You Know? (2016 Update)? (YouTube video about current and future
realities)
Working with China's
Generation Y (Feb 2010)
America the Fragile
Empire (LA Times, Feb 2010)
Are Robots in Your
Future? (Businessweek, Feb 2011)
Generational
Differences in the Workplace (Sarasota Herald-Tribune, March 2011)
American Students Still Win at
Innovation (Businessweek, Jan 2011)
Privacy
at Work: Your Computer Is a Window to Your Soul
Take
Control of Your Workplace Stress
PowerPoint In Combat (NY
Times, 26 Apr 2010)
What Life Asks
of Us
LONG
AGO BUT STILL RELEVANT
Essay on
Pedantry from 1751 (Samuel Johnson)
Aristotle's
Rhetoric (ca. 350 B.C.) - full English text
Example of Excellent Professional
Writing (John McPhee, 1987)
Business Writing
in History (academic research article, 1999)
English as Second Language (ESL)
Use of Articles in English (especially useful if
your native language is not English)
Websites for Students of English as Second Language
English
Grammar Guide for Students Learning Spanish
English
Grammar for ESL Learners (book)
English Tips for
Speakers of Russian and Similar Slavic Languages
U.S.
English Idioms for Spanish Speakers (book)
English
Forums for Non-Native Speakers of English
Humor
Monty
Python's Announcement for People Who Like Figures of Speech
Worst
Technical Writing (contest)
Oddities of the English
Language
Need an Outrageous Ad
Agency? Try This One.
Dilbert on Corporate Jargon
The Official Dilbert
Website
Thoughts from Scott
Adams, Creator of Dilbert
Interview with Scott
Adams
MBA Jargon Watch
Demotivational Art from
Despair, Inc.
NEW YORKER Magazine
Cartoons
Pop Talk Is Totally Everywhere
Like, Why Do So Many People
Like Saying "Like"?
Five Weird Ways to College Success (Washington
Post)
Can one letter in a
misspelled word matter? (cartoon)
Stanley Bing
Blog: Commentary with a Bite
Stanley Bing: The
2,000-Year-Old Businessman
Student Evaluations of Instructor's
Past Courses
Click HERE
for official USF evaluations (numeric scores and comments) by students in courses
taught by Mr. Roberts from Fall 2003 through Spring 2019. NOTE: For numeric
scores of all USF faculty, see https://fair.usf.edu/EvaluationMart/
(For technical reasons, you must copy and paste this exact red-text link into
your web browser; it will not work as a live link on this page.)
For my evaluations on the RateMyProfessor.com website, see:
http://www.ratemyprofessors.com/ShowRatings.jsp?tid=868969
Writing Assistance
ON-LINE
AND ON-CAMPUS WRITING HELP
For assistance from the writing tutoring center on your
home campus.
TAMPA: http://www.lib.usf.edu/writing/schedule-an-appointment/
SARASOTA: http://usfsm.edu/information-commons/tutoring/
ST. PETERSBURG: https://www.usfsp.edu/success/online-writing-tutoring/
Online Grammar and English
Handbook
Purdue Univ.
Online Writing Lab (OWL)
Purdue OWL Handouts
for Professional Writing
Business
Writing Blog
21 Ways to Stay Focused in an Online Class
Thank
God for Deadlines (June 2014)
For
Speakers of English as a Second Language (ESL) - May 2017
WRITING
IMPROVEMENT
Top
Ten Editing Tips for Business Writers (About.com)
Discerning Tone in Writing (August
2013)
Replacing
Linking Verbs with Action Verbs
Three Laws of Professional
Communication
Writing Concise
Sentences
The
Paramedic Method (conciseness, from Purdue OWL)
Conciseness:
Definition and Examples
What Is
Sentence Structure?
Energize Business Writing with Action Verbs
The
Ridiculous Business Jargon Dictionary
Annoying
Business Jargon: 45 Examples (Forbes)
Abstract,
Concrete, General, and Specific Terms
Commonly Confused
Word Pairs
Avoid
These Deadwood Phrases
Eliminate
the Vague Antecedent
How
to Eliminate Passive Voice
Basic Punctuation Rules
Punctuation Made Simple
Gallery of
Misused Quotation Marks
Using
Numbers, Writing Lists
Use
Parallel Structure in Lists (Purdue OWL)
Recognize and Fix
Faulty Parallel Structure
Using
Pronouns Clearly
Pitfalls of
Bureaucratic Writing
Comma
Splices and Run-On Sentences
Comma
Splices (Wikipedia)
Three Comma Splices &
How to Repair Them
Hyphenated
Compounds
God Save
the Subjunctive!
How to Place
Modifiers So They Make Sense!
Put
"Only" Where It Belongs!
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Important
Sites and Pages
Student Support -
Infocommons at USFSM
USFSM
Disability Services
IT
Support at USF (email, websites, Canvas, etc.)
Anki software => free tool
for making memorization easier and more fun
Common Language Errors to
Avoid (Roberts)
Canvas (http://my.usf.edu): all student
grades, exams, and discussion forums are posted on Canvas
OASIS (main
portal for class schedules and related information)
USF Library Online Search
Library Resources
in Professional & Technical Communication on USFSM Campus
USFSM Undergraduate Catalog (2014-2015)
Policy 3.025 on Disruption of Academic Process is stated at this link. Policy
3.027 on Academic Integrity is at this link. Every
student must read and follow these policies.
Consequences of
Plagiarism
Students' Changing Views of Plagiarism
USF Registrar's Academic
Calendars
B.A. in Professional &
Technical Communication at USFSM
USFSM 2015-16
Catalog: Prof & Tech Communication (major + minor)
The Writing
Internship at USF Sarasota-Manatee
Making the Most of an Internship
(article)
GOOGLE Search Engine
Main Web Portal for USF
Sarasota-Manatee
USF Sarasota Campus
Computing
USF Sarasota-Manatee Career
Center
Instructor's Professional Website
WIKIPEDIA
Student Financial Concerns
(Inside Higher Education, Nov 2012)
Writing
Correctly and Effectively
WRITING
ONLINE AND ON-TARGET
How
to Write Clear & Professional Emails (June 2016)
Ten Tips for
Writing Professional Emails (May 2016)
Why Students Need Practice in
Composing Professional Emails (Nov 2015)
Why
Emails Are So Misunderstood
Is Email Now Outmoded?
(New York Times, Dec 2010)
The End of Email? (Jan 2014)
Six Common Email Mistakes
*!#@
The E-Mail. Can We Talk? (Businessweek)
Social
Networking for Business
The Fine Art of
Getting It Down on Paper ... Fast
Devoid of Content -- learning language
STYLE,
USAGE, DOCUMENTATION, IDIOM
For Speakers
of English as a Second Language (ESL)
Top 10 Proofreading Tips
GRAMMARIST (lively
discussion of amusing and infuriating linguistic perplexities!)
Grammar
Basics: Sentence Structure
Ignorance or
Sincerity? (Thoughts on "Correct" English) (Dec 2013)
Tone in Business Writing (Purdue OWL)
The Seven Deadly Sins of Student
Writers (Chronicle of Higher Education)
A Simple
Analogy to Explain How to Avoid a Comma Splice
I Won't Hire People Who Use Poor Grammar
(Harvard Business Review, July 2012)
Annoying, Pretentious and
Useless Business Jargon (January 2012)
Choosing the Best Words: Denotations
& Connotations
Notorious
Confusables: A Guide to Using the Right Word at the Right Time
Defining "Writing Errors" in This Course
Online Word
Reference / English Dictionary
The
Writer's Handbook: An Editing Checklist (Univ. of Wisconsin Madison)
Recognizing and Eliminating Mistakes (June
09)
Elements of Style
(Strunk & White)
50
Years of Stupid Grammar Advice (anti-Strunk & White)
Let's Think Outside the Box of Bad Clichés (Newsweek)
American Heritage
Reference Collection
Common
Errors in English (Paul Brian)
MLA
Documentation Procedures (Purdue)
MLA
Parenthetical Documentation Rules
When
and Why to Cite Sources (SUNY at Albany)
Easy
Documentation Tool (MLA Format)
Importance of Citing
References
Writing Tips and Samples
GENERAL
TIPS
Communicating
in the Construction Industry (Sarasota Herald-Tribune)
Writers' Tips (posted May
2014)
Useful
Overview of Professional Writing (Purdue OWL)
Business
Writing Tips (commercial workshop provider)
Business
Writing: Expert Advice and Online Resources
Energize Business Writing with Action Verbs
Managerial Writing Style (Sloan School of
Business)
How to Craft an Effective
Elevator Speech
Overcoming
Writer's Block (Purdue)
Feedback
(Wikipedia)
Sales
Letters: The Four-Point Action Closing
Memo
Writing (from Purdue Online Writing Lab)
Revision in
Business Writing (Purdue)
Make Nonprofit Writing
Interesting for Readers!
Use the Period. And Other
Writing Lessons. (12 Oct 09)
Seven Types of Bad
Writing
ASSIGNMENT
1: BUSINESS MEMO (20% of grade) - due Jan 21, 2019
See syllabus for formal instructions.
Sample
Memo from Actual Company (Assignment 1)
Sample Assignment 1
Student Memos (2006 and 2010)
How to Format a Business Memo
ASSIGNMENT
2: EMPLOYEE REPRIMAND (20% of grade) - due Feb 11, 2019
See syllabus for formal instructions.
Sample Employee Reprimand
(Assignment 2)
How to Deal with Problem
Employees (Assignment 2)
What Do You Call
Co-Workers & Customers? (Feb 2010)
Progressive
Discipline (from Univ. of Iowa)
ASSIGNMENT
3: COVER LETTER & RESUME (20% of grade) - Mar 4, 2019
See syllabus for formal instructions.
Assignment 3
instructions
Job-hunting Advice by the
Instructor (required reading for
Assignment 3)
What
Makes a Recruiter Reject Your Resume in Seconds?
Sample of Assignment 3
(job notice, cover letter, resume, Linkedin profile, Oct 2013)
Advice on Job
Hunting, Cover Letters, Resumes from Monster.com
USFSM Career
Services
What Recruiters Look for In a Resume
(Oct 2015)
How
Employers Review Resumes
Interview Success (Feb
2016)
ASSIGNMENT 4: REPORT, PROPOSAL, OR PLAN (30% of grade) - outline
due Mar 18, completed submission due Apr 22, 2019
See syllabus for formal instructions.
How to Write More Powerful Business Reports
Tips
for Writing a Business Proposal
Five Reasons for
a Failed Proposal (Feb 2010)
Samples of
Assignment 4 OUTLINE
Essential
Elements of a Good Business Plan (Small Business Administration)
Sample of
Assignment 4 Business PLAN
Sample
of Assignment 4 Business PLAN [3250 Student]
Guidelines
for Effective SWOT Analysis (Gomer + Hille, UC Berkeley)
Sample of
Assignment 4 Business REPORT
Sample of Assignment 4 FEASIBILITY REPORT
Sample of Assignment 4
For-Profit Business PROPOSAL
Business
Feasibility Study Outline
Advice on
Writing a Business PLAN
How to Write a Great
Business Plan (Harvard Business Review)
Data-based Business
Plan
Financial
Section of Business Plan
The 10 Stupidest
Things an Entrepreneur Could Do (January 2011)
Tips
for Law Enforcement Report Writing
Resume, LinkedIn Profile, Cover
Letter, Interview, and Job-Hunting
GENERAL TIPS
Students Should Be Professional
(Inside Higher Education, June
2015)
Communication
Skills at Top of List (Businessweek)
USF
Sarasota-Manatee Career Center
USFSM
Student Alumni Mentor Program
Why Nobody Calls When You
Apply for a Job (April 2014)
Caution: Internships Can
Be Exploitative (New York Times, May 2012)
How to Get Noticed by Hiring Managers
(May 2011)
11 Ways to Hurt Your Career
(Monster.com)
Basic Tips:
Landing the Next Job (2008)
How Much Does
That Job Pay?
The Start-Up Of You: The New Economic Realities
(NY Times)
Age-Proofing
Your Job Application (Wall St Journal, Aug 2011)
Sarasota-Bradenton
Jobs Report (Bradenton Herald, 21 Sept 2012)
How to Deal with Age
Discrimination in the Job Market (PBS, Nov 2012)
COVER LETTERS
Cover
Letter Tips (monster.com)
Use
"Power Verbs" in Your Resume and Cover Letter
Ten Worst Things to Put
in Your Cover Letter (Wall St Journal)
RESUMES AND ONLINE PROFILES
Linkedin Advice for Students
Linkedin
Profile Checklist for Students
Six Steps to a
More Marketable LinkedIn Profile
Ten Things
Never to Put on Your Resume (Salary.com)
Choose Meaningful Resume Details (Monster.com,
Feb 2011)
Dynamic Digital
Resumes (Mashable.com, 21 Feb 2011)
Is
the Traditional Resume Becoming Obsolete? (Feb 2009)
Final Cut: Words to
Strike From Your Resume (Oct 2011)
Assignment 3
(Resume): How to Revise
Tiny Typos on Resume Can Sink Your Job Hunt
Ten Resume Mistakes
(posted Feb 2010)
Federal Resume
Guidance
LinkedIn’s Plan for World
Domination (New Yorker, Oct 2015)
INTERVIEWS
Five Questions You Should Never
Ask in a Job Interview (Monster.com)
Interview Attire for
Women (2012)
Interview Attire for Men
(2012)
Interview Questions
(ProEdit, Oct 2012)
Interviewing - Sell
Your Strong Points (ProEdit, Oct 2012)
Answers to Ten Tough Interview Questions
(Forbes)
An Important
Interviewing Mistake to Avoid (Business Insider)
What NOT to Say in a
Job Interview (April 2011)
Hottest Jobs Barricaded by Grueling
Interviews
Three Important
Interview Questions (Forbes,
April 2011)
Post-Interview Thank
You (ProEdit, Nov 2012)
INFO
FOR PROFESSIONAL WRITING CAREERS
Eaton Literary Agency, Sarasota FL (annual cash awards
contest)
If
You Want to Write, Write
Preparing
a Job-Hunting Portfolio
The Best Academic Preparation for an
Editorial Career (June 2013)
Info
on USFSM Professional & Technical Writing B.A. Program
Career Perspectives from a
Recent USFSM Graduate (Nov 2010)
Career Tips from
USFSM Professional & Technical Communication Program
Career Summaries from
Princeton Review
Sarasota
Craig's List - seeking writers and editors
How To Be A Grant Writer
The IRS Targets
Independent Contractors (Businessweek, 8 May 2010)
Getting in the Game: From
Freelancer to Employee (Wall St Journal, June 2010)
Not All College Majors Are
Created Equal (January 2012)
INFO
FOR MILITARY VETERANS & GOVERNMENT JOB-SEEKERS
For military veterans:
vetjobs.com
Job Hunting for Vets
(May 2011)
Federal Resume Handbook (2002)
Federal Resume Guidance
For Seekers of Jobs
in Security Fields
ONLINE
JOB-HUNTING
Social Media History Becomes New Job Hurdle
(NY Times)
What Job-Seekers Need
to Know About Social Background Checks (July 2011)
New Directions
in Online Job Search (Feb 2010)
Post Your Own
Job-Hunting Website
Using
Social Networking in a Job Search
Job-hunters: Beware
of Social Networking Sites
Can
Facebook Get You Fired? (CNN, Nov 2010)
Scams
to Avoid in Online Job Search
Dream Jobs: College Students Get
Real (Businessweek, 8 May 2010)
Dream Jobs One Year Later
(Businessweek, 12 May 2011)
FOR
BUSINESS GRADUATES
For Millenials: Turn
Failure Into Fuel (USA Today, 18 Oct 2013)
Wharton
First-Year MBA Courses Now Free Online (Businessweek, Sept 2013)
Three Types of People to Fire Immediately
(Businessweek, Nov 2011)
The
$32,000 Startup (Businessweek, June 2011)
The MBA Marketing Machine
(Businessweek, June 2010)
College Drop-Outs
Become Billionaire Entrepreneurs? (Businessweek, June 2010)
Meet the Microworkers
(Businessweek, Feb 2011)
How to Prepare
Yourself as an Entrepreneur (Businessweek, Feb 2011)
You Don't Have to Be an
Inventor to Be Innovative (Businessweek, Feb 2011)
Innate Risk Takers
(Businessweek, Feb 2010)
Fundamentals of
Innovation (Feb 2010)
B-Schools Fight Bad Writing (Associated
Press)
Is It Time to
Retrain Business Schools? (NY Times)
Policy vs. Practice:
Accurate HR Writing
Why Can't M.B.A.'s
Write? (Wall Street Journal, March 2011)
The Three R's in
Business Communications (Robert Parkinson, July 2010)
End of the Myth: CPAs Do Have to Write (CPA
Journal)
Karma Capitalism
(Businessweek)
People Skills for Business
Majors (Businessweek)
The Bully Rulebook (INC. magazine)
How to Out-Behave Your
Business Competitors
Are B-Schools a Blight on
the Land? (book review)
Quotes On the Importance of
Communication in Business
Clear, Concise Writing Important
for Success
Wall Street Weaselwords (Newsweek)
Five Social Media Lessons for
Business (Businessweek, Sept 2011)
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